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BedLeadership pathway · Course 3 · 5 lessons · 75 min

Emotional Intelligence in Healthcare

Healthcare is an emotionally intense environment and most leadership training ignores this. This course covers what emotional intelligence actually is (not the pop-psychology version), how to recognise and regulate emotion under pressure, and how to use emotional data to make better decisions rather than suppressing it.

Browse the lesson list below. Buy this course on its own for 19, or get the whole BedLeadership pathway 17 courses including this one — for 59.

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  1. 01The Science of Emotional Intelligence12 min
  2. 02The Empathy Equation15 min
  3. 03Resolving Conflict Without Eroding Trust18 min
  4. 04Leading with Cultural Intelligence15 min
  5. 05Resilience in Healthcare Leadership15 min

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Emotional Intelligence in Healthcare — Spooniversity | Spooniversity