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Patient Advocacy Consulting pathway · Course 2 · 3 lessons · 90 min

Insurance, Appeals & Billing Mastery

Goes beyond the EOB into full policy/EOC interpretation, the formal appeal pipeline from internal review through external review and beyond, and how to catch billing errors and negotiate before an account reaches collections.

Every lesson below is free to read — no account needed. Sign in to track your progress and get a certificate (€19) once you finish.

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  1. 01Decoding Full Policies & EOCs — Beyond the EOB30 min →
  2. 02The Formal Appeal Process — Internal to External Review35 min →
  3. 03Bill Negotiation, Error Detection & Payment Plans25 min →

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Insurance, Appeals & Billing Mastery — Spooniversity | Spooniversity