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Patient Advocacyยท7 min readยท

I Was Gaslit by the Healthcare System for Years. So I Built Denialbuster.

Medical gaslighting isn't just a bad appointment. It's a pattern. A system. A design failure. Here's what it did to me, what it does to millions of chronically ill people, and what I'm trying to do about it.

For a long time, I thought the problem was me.

I was tired in a way that didn't respond to rest. My heart would race standing up. I'd crash after things that shouldn't cost anything โ€” a phone call, a shower, an ordinary Tuesday. I went to doctor after doctor. I described what was happening as clearly as I could. And I was told, with varying degrees of kindness, that my tests were normal.

"Have you been stressed lately?" "This could be anxiety." "Some people just have lower energy." "Try exercise."

I tried exercise. It made everything worse.

It took years to get the diagnosis โ€” POTS, Postural Orthostatic Tachycardia Syndrome. A condition that was not new, not rare, and not unknown. Just commonly missed, commonly dismissed, and disproportionately affecting people who had already been taught to doubt themselves.

The real cost of being disbelieved

I spent those years questioning my own body. That's the particular damage medical gaslighting does. It's not just that you don't get answers โ€” it's that the system trains you to stop asking. To minimise. To present more carefully, manage your delivery, pick your moment. To make yourself smaller so you're easier to believe.

In the meantime, the condition progresses. The window for effective early intervention closes. And the person carrying all of this โ€” who is already sick, already managing, already working harder than anyone around them can see โ€” now also carries the weight of wondering if they imagined it.

โ€œThe most insidious part of medical gaslighting is that it turns the patient into the obstacle. You start interrogating your own experience before the doctor even has to.โ€

โ€” Roi Shternin

This is not a fringe problem

Research consistently shows that patients with chronic pain conditions wait an average of 4-10 years for a correct diagnosis. For women, it's longer. For people of colour, longer still. The diagnostic gap is not random โ€” it follows the fault lines of who the healthcare system was designed to believe.

ME/CFS, POTS, MCAS, fibromyalgia, endometriosis, EDS โ€” these are conditions that disproportionately affect people who have historically been told that their symptoms were emotional, exaggerated, or personal failures. The medical literature has been catching up. Clinical practice hasn't fully followed.

By the time most people in these communities get diagnosed, they have a second story running alongside the medical one. The story of all the times they were wrong about themselves, or were made to feel that way.

What Denialbuster actually is

Denialbuster is the thing I built because I couldn't find it when I needed it.

It's a platform for fighting medical gaslighting and healthcare system failures. Not as a support group โ€” there are good ones of those. As a practical toolkit. As a record-keeping system. As a resource for understanding what's happening to you and what you can do about it.

  • โ†’Documentation tools โ€” because "I've been saying this for three years" needs to be provable
  • โ†’Symptom language guides โ€” because "exhausted" and "unable to sustain basic daily function" don't land the same way in a clinical setting
  • โ†’Denial pattern recognition โ€” because knowing what gaslighting looks like helps you see it before it damages you
  • โ†’Appeals and escalation resources โ€” because "no" from a GP is not the final word
  • โ†’Peer connection โ€” because the people who know this system best are the ones it's put through the most

Denialbuster is also, fundamentally, a place that starts from a different assumption: that you are telling the truth about your own body. Not that you need to earn that credibility. Not that you need to present correctly to be believed. That the default is: you know your experience, and the system's job is to respond to it.

The thing I keep coming back to

When I was going through the worst of it โ€” the years without a diagnosis, the appointments that left me feeling smaller than when I arrived โ€” I didn't need someone to tell me it wasn't real. I knew it was real. I needed someone to help me prove it.

That's what Denialbuster is trying to be. Not a place to process the feelings โ€” though those feelings are real and valid. A place to get equipped. To understand what the system actually responds to. To build the record, make the case, and stop carrying the burden of proof alone.

Because you shouldn't have to prove your own suffering. But until the system changes, knowing how to is the most practical thing I can offer.

Denialbuster is at denialbuster.org โ€” currently in early build. If you've been dismissed, disbelieved, or denied appropriate care, it's being built for you. Spooniversity's Patient Advocate track covers medical communication and system navigation as a curriculum.

R

Roi Shternin

Author, keynote speaker, patient advocate. Founder of Spooniversity. Has POTS, ME/CFS, fibromyalgia, MCAS, and CPTSD. Writes from experience.

roishternin.com โ†’

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I Was Gaslit by the Healthcare System for Years. So I Built Denialbuster. | Spooniversity