BedBusiness pathway · Course 3 · 5 lessons · 60 min
Customer Discovery
Customer discovery is the part of building a business most founders skip or do badly. This course covers how to run discovery conversations with patients and healthcare professionals, how to separate what people say they want from what they actually need, and how to use discovery findings to make real product and positioning decisions.
Browse the lesson list below. Buy this course on its own for €19, or get the whole BedBusiness pathway — 17 courses including this one — for €59.
- 01The Patient as Customer12 min
- 02Jobs to Be Done in Healthcare12 min
- 03Interviewing from Bed12 min
- 04The Payor Landscape12 min
- 05From Insight to Hypothesis12 min
More in the BedBusiness pathway
- Course 1 · BedBusiness Orientation →
- Course 2 · Business Model Foundations →
- Course 4 · Legal & Compliance Foundations →
- Course 5 · Capacity-First Planning →
- Course 6 · Product Development →
- Course 7 · Content & Community →
- Course 8 · Partnerships & Ecosystem →
- Course 9 · Tech for Healthcare Founders →
- Course 10 · Pricing & Revenue Models →
- Course 11 · Sales Without Hustle →
- Course 12 · Financial Sustainability →
- Course 13 · Fundraising & Investment →
- Course 14 · Growing Without Breaking →
- Course 15 · Impact Measurement →
- Course 16 · Policy & Systemic Change →
- Course 17 · Your Entrepreneurial Legacy →